Known for his wise and often witty quotes, Coach John Wooden was an iconic leader. One of the best John Wooden quotes on leadership is “A coach is someone who can give correction without causing resentment.” You could easily replace the word coach with the word leader and have a motto for leading at any point in life, and in any situation. A leader has to give correction; it is necessary and in many cases the most undesirable part of being a leader. The key is to give correction is a way that encourages the one being corrected to do better, rather than causing them to resent you for correcting them. So what does this look like? How do you tell someone what they are doing is not right without causing at least a little resentment? While it has a lot to do with the attitude of those being lead, a great majority of the responsibility falls on the leader. How you approach the subject, the words you use, when and where you use them, and your tone all contribute to how the correction will be received. While some are going to respond negatively to any correction regardless of how it is given, most will respond well to correction given in a kind, understanding, yet firm and professional manner. That is what this one of many John Wooden quotes on leadership is all about. Coach Wooden knew that negative correction was not the way to get someone to do better. They have to be corrected and know that is what is happening, but in most cases this can be accomplished in a way that does not cause the correction to be resented. The first step in this process is to watch your tone of voice. A firm yet calm voice is the best bet. Also, watch the actual words. Be sure to throw in something positive, and be careful to not associate the person’s character or worth with what they are doing wrong. We all make mistakes, right? Lastly, offer a solution. Make sure they know exactly what it is you would have them do other than what they are already doing. Correction without offering another option can be confusing. By choosing an appropriate time and place, away from others if possible, but if not possible at least being discreet, will help avoid unnecessary embarrassment. Avoid making them feel embarrassed or confused, and are you pretty much home free. A great leader knows the fine art of correcting without causing resentment.